Terms and Conditions

Welcome to Sattvam Lifestyle Private Limited Khadi!

These Terms and Conditions (“Terms”) govern your use of the website https://sattvamlifestyle.com/ (the “Website”) and your purchase of products from Sattvam Lifestyle Private Limited Khadi (“Sattvam Lifestyle,” “we,” “our,” or “us”). By accessing or using our Website and purchasing our products, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Website or purchase our products.

1. Acceptance of Terms

By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Products and Services

Sattvam Lifestyle Private Limited Khadi specializes in sustainable and ethical fashion, offering garments made from Khadi, including men’s wear, kids’ wear, flags, and newborn baby clothes.

• Product Descriptions: We strive to be as accurate as possible in the descriptions of our products. However, we do not warrant that product descriptions or other content of this Website are accurate, complete, reliable, current, or error-free.
• Pricing: All prices are listed in Indian Rupees (INR) unless otherwise specified and are subject to change without notice. Applicable taxes and shipping costs will be added at checkout.
• Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
• Colors: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

3. Ordering and Payment

• Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
• Payment: We accept various payment methods as indicated on our Website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
• Security: We use secure third-party payment gateways to process your payments. We do not store your complete credit card or debit card details on our servers.

4. Shipping and Delivery

• Shipping Areas: We ship to locations specified on our Website. Please refer to our Shipping Policy for details.
• Delivery Times: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to unforeseen circumstances or factors beyond our control.
• Risk of Loss: The risk of loss and title for items purchased from Sattvam Lifestyle pass to you upon our delivery to the carrier.

5. Returns, Refunds, and Exchanges

Our policy for returns, refunds, and exchanges is outlined in our separate [Link to your Return/Refund Policy Page, e.g., “Return & Refund Policy”]. Please review this policy carefully before making a purchase.

6. User Accounts

• Account Creation: You may be required to create an account to access certain features or make purchases on our Website.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
• Accuracy of Information: You agree to provide current, complete, and accurate information when creating an account and making purchases.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product designs, audio clips, digital downloads, and software, is the property of Sattvam Lifestyle Private Limited Khadi or its content suppliers and protected by Indian and international copyright, trademark, and other intellectual property laws. The compilation of all content on this Website is the exclusive property of Sattvam Lifestyle and protected by Indian and international copyright laws.

You may not use our trademarks and trade dress in connection with any product or service that is not Sattvam Lifestyle’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sattvam Lifestyle.

8. Prohibited Uses

You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms. You may not:

• Violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Submit false or misleading information.
• Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
• Collect or track the personal information of others.
• Spam, phish, pharm, pretext, spider, crawl, or scrape.
• Interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

9. Disclaimer of Warranties; Limitation of Liability

• We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
• We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
• You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
• You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
• In no case shall Sattvam Lifestyle Private Limited Khadi, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend and hold harmless Sattvam Lifestyle Private Limited Khadi and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

13. Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

14. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

15. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

16. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Sattvam Lifestyle Private Limited Khadi A-301, Shree Ganesh Angan, Near Shree Ganesh Temple, Warje, Pune – 411058 Email: info@sattvamlifestyle.com Phone: +91 9503417721